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Playbook

Travel

Bookings, itinerary updates, upsells, and multilingual support.

Best for: Travel agencies, hotels, experience providers

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Travel

Automation rules

Trigger
Booking confirmed
Action
Send itinerary + vouchers
Trigger
Before travel date
Action
Send reminders + upsell add-ons
Trigger
Post-trip
Action
Collect review and referral

Message templates

itinerary
Your trip is confirmed! Here’s your itinerary: {{1}}
upsell
Want to add airport pickup or meals? Reply 1/2.
review
How was your trip? Reply 1-5 ⭐ and get a referral coupon.

KPIs to expect

+22%
Upsell
-60%
Support load
< 1 min
Response

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